DTI provides end to end support for voice, data, and internet systems. We support business of all sizes and even offer most support services to home PC users who subscribe to DTI services.

Helpdesk/Telephone Support
Your first request for support will generally be received by our helpdesk. Our support team logs a ticket and determines the support needed. Our ticketing system tracks your support every step of the way to ensure we resolve your issue in a timely and professional manner.


Live Remote Support
DTI owns a highly advanced remote support system we call remTEK. We use remTEK to remotely access your PC or server to repair the issue. With this technology we can fix your issues within minutes of reporting the problem. It requires no onsite visit so it saves you time and money.  read more


Onsite Support
If DTI is unable to solve your problem remotely a technician will be dispatched to your site. We work with you in a friendly and teaching manner to help you understand your issues and avoid similar problems in the future if possible. read more

Installations
Not only does DTI support existing networks, we install them from the ground up. Need expansions, migrations, or new installs of computer or phone system networks? We're the ones to call. read more

Security, Audits, & Monitoring
Your network can be viulnerable on so many fronts these days. DTI employs consultants with many years of IT security experience to help lock down your network and remove the high risk entry points. Just ask for a free consultation. read more

Managed Services / Support Agreements
If your company does not employ a full time CIO or technical staff DTI can provide the complete management and support of your network. We can provide these services at a fraction of the cost of a full time IT department. read more

Free


Consultations